Privacy Policy

Last Updated: February 2026

At Best Bay Services, your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have. We keep things straightforward because we believe transparency builds trust.

1. Information We Collect

We collect information in a few different ways depending on how you interact with our website and services:

Information you provide directly:

• Name, email address, and phone number when you fill out our contact form
• Your address or service location when scheduling a service appointment
• Any details you share about your project or service needs
• Communications you send to us via email, phone, or our website

Information collected automatically:

• Browser type, device type, and operating system
• Pages you visit on our site and how long you spend on them
• IP address and general geographic location
• Referring website or source that brought you to our site

2. How We Use Your Information

We use the information we collect to provide and improve our services. Specifically, we use it to:

• Respond to your inquiries and contact form submissions
• Schedule and coordinate handyman, AC/HVAC, outdoor, and TV mounting services
• Communicate with you about your service requests and appointments
• Improve our website experience based on how visitors use the site
• Send follow-up communications related to services you’ve requested
• Comply with legal obligations and protect our business interests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.

Types of cookies we may use:

• Essential cookies — Required for basic website functionality such as navigation and form submissions.
• Analytics cookies — Help us understand visitor behavior through tools like Google Analytics, including which pages are visited most and how users navigate the site.

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though doing so may affect certain features of our website.

4. Third-Party Services

We use a limited number of third-party services to operate our website and business:

• Google Analytics — We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects data through cookies and may process information on servers located outside of Florida. You can learn more about how Google handles data at Google’s Privacy Policy.
• WordPress — Our website is built on WordPress, which may use its own cookies for site functionality.

We do not integrate with social media tracking pixels or third-party advertising networks. We do not sell products online or process payments through our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

• Secure transmission of data submitted through our website
• Limiting access to personal information to those who need it to perform their duties
• Regular review of our data handling practices

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to handling your data responsibly.

6. Your Rights

As a Florida-based business, we respect your rights regarding your personal information. You have the right to:

• Access — Request a copy of the personal information we hold about you.
• Correction — Ask us to update or correct inaccurate information.
• Deletion — Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out — Opt out of any non-essential communications from us.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable time frame and in accordance with applicable Florida law.

7. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to remove that information from our systems.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, we’re happy to help. You can reach us at: